Last updated: September 2026
Purgatory – The Dungeon (“Purgatory”, “we”, “us” or “our”) respects the privacy of our members, applicants and guests. We recognise that participation in our community is a private matter and are committed to handling personal information discreetly and responsibly.
Information we collect.
When you apply for membership, create or maintain a member account, purchase tickets, attend an event, contact us or otherwise use our website, we may collect personal information including your name, nickname or username, email address, mobile number, date of birth, city or state, relationship status, gender information you choose to provide, existing member references, usernames on relevant adult community platforms, interests, information supplied as part of your membership application, and photographs you voluntarily upload.
When purchasing event tickets, we may also collect purchaser and attendee names, email addresses, telephone numbers, order information and ticket/check-in information.
Our website may automatically collect limited technical information such as IP address, browser information, cookies and website activity for security, administration and website functionality.
Why we collect your information.
We collect and use personal information where reasonably necessary to operate Purgatory, including to assess and administer membership applications, verify approved members, manage member accounts, communicate with members and applicants, process event bookings and ticket purchases, allocate tickets to approved members, manage event entry and check-in, maintain the security and integrity of our website and events, respond to enquiries, and meet applicable legal and administrative requirements.
Information provided in a membership application is used for the purpose of assessing and administering membership and is not intended to be publicly displayed unless we specifically tell you otherwise.
Photographs and sensitive information
We understand that membership applications may contain information of a particularly private or sensitive nature.
Photographs uploaded as part of an application are collected for membership assessment and identification purposes. We do not publish applicant photographs on public member profiles or use them for advertising or promotional purposes without permission.
Please only provide information that you are comfortable providing for the purposes of your membership application and participation in Purgatory.
Payments and ticketing
Event purchases are processed using third-party payment and ticketing services integrated with our website. Payment providers may collect and process payment information in accordance with their own privacy policies and security practices.
Purgatory does not directly receive or store your complete credit or debit card details.
Ticketing information may include the purchaser’s details and the name and email address allocated to each attendee ticket. This information may be used to confirm that tickets have been allocated to approved Purgatory members and to manage entry to events.
Disclosure to third parties
We do not sell or rent our membership database or personal information to third parties.
Information may be handled by trusted service providers where reasonably necessary to operate our website, membership system, email communications, payment processing, ticketing, website hosting or related business functions.
We may also disclose information where required or authorised by law, or where reasonably necessary to protect the safety, security or legal rights of Purgatory, our members or others.
Security and confidentiality
We take reasonable steps to protect personal information against misuse, interference, loss and unauthorised access, modification or disclosure.
Access to membership application information is restricted to those who reasonably require it to administer Purgatory and its membership.
While we take privacy and discretion seriously, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
Cookies and website services
Our website may use cookies and similar technologies necessary for functions such as member login, shopping carts, checkout, website security and remembering user preferences. Some services integrated into the website may also set cookies required for their operation.
You may be able to restrict cookies through your browser settings; however, doing so may prevent some parts of the website from functioning correctly.
Accessing or correcting your information
You may contact us if you would like to request access to personal information we hold about you or ask us to correct information that is inaccurate or out of date. We may need to verify your identity before processing a request.
Members may also be able to update certain account information directly through their member account.
Retention of information
We retain personal information only for as long as reasonably required for the purposes for which it was collected, to administer memberships and events, maintain appropriate business records, resolve disputes, or meet legal requirements.
When information is no longer reasonably required, we may delete, destroy or de-identify it where appropriate.
Privacy enquiries and complaints
If you have a question, concern or complaint about how Purgatory handles your personal information, please contact us at:
Purgatory – The Dungeon
Email: info@purgatory.com.au
We will take reasonable steps to review and respond to privacy concerns.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, business practices or legal obligations. The current version will be published on this website